Cookie Policy
Last Updated: June 15, 2025
This Cookie Policy explains how ModularLiving uses cookies and similar technologies when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, ModularLiving) are called "first party cookies." Cookies set by parties other than the website owner are called "third party cookies." Third party cookies enable third party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).
Key Points About Our Cookie Usage
We use cookies to enhance your experience on our website, analyze site usage, and assist in our marketing efforts. By continuing to browse our site, you agree to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
How We Use Cookies
We use cookies for several purposes:
- Authentication: To identify you when you visit our website and as you navigate our website.
- Preferences: To store information about your preferences and to personalize the website for you.
- Security: As part of security measures to protect user accounts and our website.
- Advertising: To help us display advertisements that will be relevant to you.
- Analysis: To help us analyze the use and performance of our website and services.
- Cookie Consent: To store your preferences in relation to the use of cookies.
Managing Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table below or by setting or amending your web browser controls to accept or refuse cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Browser Controls
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.
Detailed Contact Information
If you have any questions about our use of cookies or other technologies, please contact us using any of the following methods:
Customer Support Email
For general inquiries about our cookie policy or to request changes to your cookie preferences, please email our customer support team at cookies@modularliving.com. Our dedicated cookie policy team monitors this inbox and aims to respond to all inquiries within 48 business hours. Please include "Cookie Policy Inquiry" in your subject line for fastest response. For verification purposes, include your full name and any relevant order numbers or account information.
Data Protection Officer
For matters concerning your personal data and privacy rights related to cookies, you may contact our Data Protection Officer directly at dpo@modularliving.com. The DPO oversees compliance with data protection laws and can assist with requests regarding your personal information collected through cookies. Include details about your specific concern and any relevant website interactions. All communications are treated with strict confidentiality.
Phone Support
Call our toll-free cookie policy hotline at 1800-123-4567 (Monday-Friday, 9AM-6PM IST) to speak directly with a representative about cookie-related questions. Have your browser information ready as our team may ask about your device type and browser version to provide accurate guidance. For quality assurance, calls may be recorded with your consent. International customers should dial +91-80-12345678.
Postal Mail
Send written correspondence regarding cookie preferences or policy questions to: ModularLiving Cookie Policy Team, 45/2, 17th Cross, HSR Layout Sector 4, Bangalore, Karnataka 560102, India. Include your full contact information and a detailed description of your inquiry. For security reasons, do not include sensitive personal data in mailed correspondence. Response time for mailed inquiries is typically 7-10 business days.
Live Chat
Initiate a live chat session through our website's help center (available 24/7) for immediate assistance with cookie-related questions. Our chatbot can handle basic inquiries, while complex questions will be escalated to human agents during business hours. The chat system automatically provides a transcript to your email for record-keeping. Look for the chat icon in the bottom right corner of any page on our website.
In-Person Consultation
Schedule an appointment at our Bangalore headquarters for face-to-face discussions about our cookie practices and your privacy preferences. Visits must be booked at least 48 hours in advance by calling our reception at +91-80-12345678 ext. 101. Bring a valid government-issued ID for security clearance. Our privacy specialists are available for consultations on Tuesdays and Thursdays between 10AM and 4PM.
Social Media
Connect with us on Twitter @ModularLivingHelp or Facebook @ModularLivingOfficial for general questions about our cookie policy. Due to the public nature of social media, please avoid sharing personal information in these channels. Our social media team responds within 24 hours on weekdays. For detailed inquiries, you'll be directed to more secure communication channels.
Cookie Preference Center
Access our interactive Cookie Preference Center by clicking the "Cookie Settings" link in our website footer. This tool allows you to customize which types of cookies you accept, with clear explanations of each category. Your preferences are saved for future visits and can be updated at any time. The Preference Center also provides detailed information about specific cookies we use and their purposes.
Technical Support
For technical issues related to cookie functionality (such as problems with our cookie consent tool or persistent cookies not being recognized), contact our technical team at techsupport@modularliving.com. Include screenshots of any error messages, your browser version, operating system, and steps to reproduce the issue. Our technical team typically responds within 24-72 hours with troubleshooting steps.
Legal Department
For formal legal inquiries regarding our cookie policy or data collection practices, contact our legal team at legal@modularliving.com. Include "Legal Inquiry: Cookie Policy" in the subject line and provide detailed information about your concern. Please note that attorney-client privilege does not apply until a formal engagement agreement is signed. Response times vary based on inquiry complexity.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated. Your continued use of our website after any changes or revisions to this Cookie Policy shall indicate your agreement with the terms of such revised Cookie Policy.
Additional Information
For more information about how we collect, use, and share your personal information, please see our Privacy Policy.
If you have any questions about this Cookie Policy, you can contact us as described in the "Detailed Contact Information" section above.